GUIDE TO BUYING ART AT ARTPLEX GALLERY - FAQ
Please use the form to inquire about certain artworks or any question you might have about any particular artworks.
We invite you to visit our large Los Angeles Gallery to see any of the artworks in person.
FREE ART ADVISORY
Our experienced art curators offer free art advisory to help you find the art you love while enriching your surroundings with art to fit your space and your budget.
To receive more information please call us at 323-452-9628 or e-mail us at firstname.lastname@example.org.
We will be happy to provide you with any additional information and photos as well as videos of the artworks.
Please let us know if you would like to receive a carefully curated selection of additional artworks that might work in your surroundings.
We offer free virtual installation images of any of the artworks to scale in your surroundings when you email us photos of the rooms along with a couple of measurements for reference.
Artplex Gallery also offers to bring a selection of artworks to your home or office in the Los Angeles area to determine which artworks look best in your surroundings.
BUYING FACTS AND ARRANGEMENTS
The actual artwork colors may not match the exact colors on your screen depending on monitor configuration.
Free delivery within Los Angeles County for artwork purchases over $1,000.
National and International Shipping and Handling Fees are determined by the size of the artwork.
Artplex Gallery ships artworks worldwide. Please inquire about affordable international shipping rates.
International orders will receive a shipping quote for pre-approval prior to processing and shipping. International orders will only be processed after the shipping fee is agreed upon.
We ship orders within 2 business days of an order received and will email the tracking information once available.
All prices stated on our website are exclusive of sales tax. Sales tax will be added if artworks are sold and shipped within California.
Purchasers are responsible for any local customs, duties and local taxes required unless prior agreed upon. Please inquire about international shipping, duties and taxes.
Our website is frequently updated. The art on our site is generally available at the gallery and for immediate delivery.
However we do not guarantee that the art on our site is available. We do our best to provide you the best possible service.
CERTIFICATE OF AUTHENTICITY
All artworks arrive with a certificate of authenticity.
All artworks on canvas and wood panel are ready to hang unless otherwise noted. Works on paper or on board are generally not ready to hang and need framing. The artwork description indicates if a work on paper or board is framed and ready to hang. We offer professional framing for an additional fee.
FORMS OF PAYMENT
We accept all major credit cards, including Visa, MasterCard and American Express.
Artworks should arrive in good condition. If the artworks don’t arrive in good condition, please notify us immediately and keep the packaging for carrier inspection. Please provide full name, address, and order number so we can process your claim in an efficient and timely manner.
Original artworks are non-returnable unless they do not arrive in good condition.
All artworks are cleared for film and television as well as commercial purposes.
The purchase or rental of an artwork does not imply that the buyer owns the license to use the image for commercial purposes unless requested. A copy of the artist release will be supplied upon request.
The artist or the estate of the artist maintains the rights to the image unless otherwise agreed upon.
Do you need assistance accessing something on our website?
Call US at 1–323-452-9628 or email us 24/7 at email@example.com